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Developed in collaboration with the American Hotel & Lodging Association, hospitality leaders, and the U.S. Department of Homeland Security's (DHS) "If you See Something, Say something™" campaign, Eye on Awareness - Hotel Security and Anti-terrorism Training™ provides the skills and knowledge essential for hotel employees to recognize, report, and react to suspicious situations at their property.

Eye on Awareness is an unprecedented, collaborative effort to produce the nation's first-ever 24/7 interactive, online training program for all staff working within the hospitality industry. In less than an hour, every member of the hotel staff can receive the most effective, informative, and interactive training to make your employees more alert and aware of security concerns.

In partnership with The American Hotel and Lodging Association

For more information, please call us at:

609-924-2110

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EYE on AWARENESS™: A Look Inside

COURSE DESCRIPTION

Eye on Awareness™ is designed for all employees of a hotel property regardless of their position. All staff - housekeeping, maintenance, front desk, guest services, food and beverage, transportation, etc. - will benefit from this innovative industry-sponsored security and awareness training. This training system serves as a foundational platform to establish an essential information and accurate intelligence gathering system, resulting in reducing the risk of crisis and critical incidents while allowing for supervisory feedback to encourage the reporting of suspicious activity.

The one-hour online Eye on Awareness™ training course includes interactive, multi-media modules and optional classroom training enhanced by review questions, assessing comprehension. The course contains a certification process to ensure employee accountability.

Content

The course focuses your hotel employees on the following:

    See Something — Recognizing Suspicious Activity
  • Suspicious Appearance and Body Language
  • Suspicious Interest in the Hotel
  • Suspicious Items
  • Signs of Terrorism
  • Indicators of Potential Violence
    Say Something — reporting Suspicious Activity
  • Urgency of Suspicious Activity
  • Who to Call
  • What to Report
  • The "Don'ts" of Reporting
    Do Something — Responding to Crisis Situations
  • Evacuation and Shelter-in-Place
  • Active Shooters
  • Bomb Threats
  • Suspicious Mail and Packages

Eye on Awareness™

News Releases
Government Security News Hotel News Now Hotel Management Hotel News Resource Lodging Magazine

What others are saying:

"Eye on Awareness is a comprehensive, succinct training solution for bringing security risk recognition to all of your staff in a manageable timeframe"

"This critical training tool not only trains but also empowers a hotel’s most valuable asset—your staff— to recognize and report potential security risks."

"Eye on Awareness represents the best method yet to reduce risk by making a good-faith effort to train key hotel personnel to recognize and report potential security risks through an affordable, interactive, and easy-to-learn portal that will serve as a lasting training tool for years to come."